Frequently Asked Questions

  • closedD|MA Lab Computers and Accounts

    • closedWindows 7

      • closedHow do I access my server space from the lab on Windows XP?

      • closedIt is taking forever to open up "Computer"

      • closedHow do I transfer files from one PC to another PC?

      • closedWhy is there a message saying "The drive is running low on space"?

      • closedWhy is there an "Action Center" icon in my tray prompting me to set a backup or configure updates?

    • closedMac

      • closedHow do I connect to my server space from a Mac OS/X machine in the labs?

      • closedHow do I connect to the server space from a Mac OS/X machine at home?

      • closedWhat are resource forks?

      • closedWhy can't I open my file or why did it lose its icon?

      • closedI can log in to the Macs with my user account but I can't run Maya.

      • closedThere is a Mac in the lab that is just stuck on a blue screen or on a spinning colored circle. What should I do?

      • closedCan I use Mac OS 9 to connect to the network.

    • closedLab Computers

      • closedHow do I get help?

      • closedWhat can I do to make sure my Windows server is safe from hackers?

      • closedWho may use DMA lab computers?

      • closedHow permanent are the files I put on my desktop or on the scratch drives of a particular machine?

    • closedSetting Up Accounts and Passwords

      • closedI'm having trouble logging in. I know my username and password is correct.

      • closedI can't remember my password / My password doesn't work.

      • closedI'm new, how do I get an account?

      • closedHow do I pick a password?

      • closedHow should I safeguard my password?

      • closedHow do I set an initial password or change my existing password?

      • closedCan I / Should I use the same password here as for my BOL account?

      • closedIf I change my BOL password or my DMA password, will one affect the other?

    • closedImaging and backend info

      • closedHow do I join a computer to the DMA Domain?

    • closedAudio/Video access

      • closedHow do I gain access to the D|MA lab / Audio lab / Video lab?

      • closedHow can I get a door code?

  • closedClass Folders/Sites and Personal Server Space

    • closedUsing Your Server Space

      • closedHow can I use my web area?

      • closedHow much space do I have on the server?

      • closedWhat is the difference in the server spaces?

      • closedHow do I access server space from within the labs?

      • closedHow do I access server space remotely (from home)?

      • closedDoes my server space ever go away, if I were to graduate? If I have websites posted, will they be saved permanently?

      • closedWhat are the steps I take to connect to a server through terminal using a mac

      • closedHow may i access the MySOL server online?

    • closedAbout Class Folders and Sites

      • closedHow do I connect to my class folders outside the classrom?

      • closedWhat is the difference between my class' directory in the "myClasses" folder and the one in the net->classes area?

      • closedHow do I set up a website for my class?

      • closedHow do I set up a mailing list for my class/project?

      • closedHow are class folder permissions configured?

  • closedPrinting and Scanning Information

    • closedPrinting Pricelist

      • closedWhat are printing prices?

    • closedPrinter Specs

      • closedWhat is the Black & White / Color Printer?

      • closedWhat large format plotters do we have?

      • closedDo you have photo quality sheet printers?

    • closedHow to Scan

      • closedHow do I scan on the photo flatbed scanner?

    • closedScanner Specs

      • closedWhat kind of scanners are available?

    • closedPrint Quality

      • closedPrints from the laser are coming out smudged or smeared. what should I do?

    • closedHow to Print

      • closedHow should I prepare my files for plot??

      • closedHow do I get my file to the front desk for print?

      • closedHow to I print to the plotters?

      • closedWhat is the different between ANSI (US Letter) and A-sized (ISO) paper sizes?

  • closedNetwork and Internet Connectivity

    • closedWireless Networking

      • closedHow does wireless networking work?

      • closedWhat are the different wireless standards and what do they all mean?

      • closedWhat cards/notebooks/standard does the D|MA labs support?

      • closedWhat about wireless security?

      • closedHow do I connect to UCLA's VPN server?

      • closedWhat is VPN and how does it work?

      • closedHow do I connect to Wi-Fi at UCLA?

    • closedGeneral Networking

      • closedI can't get my Novell client to connect.

      • closedThe Network is Down, what's wrong?

      • closedI can't get to my email account on BOL/hotmail/yahoo.

      • closedHow do I know if my DNS isn't working (My computer isn't resolving hostnames)?

      • closedI am trying to access something remotely that says it requires an internal UCLA address (such as ftp.software.ucla.edu). Is there anything I can do?

      • closedHow do I know what each ethernet port (wall jack) maps to in the Broad Art Center?